Shipping information Our standard shipping
We ship your package
- Standard delivery ! - Free via Postnl, DHL or dpd
The Netherlands*: within 3-5 working days
USA : within 3-5 working days
- When will you receive your order.
Orders are shipped direct from one of our many national and international warehouses and they will do everything they can to get your order to you ASAP! Due to the popularity of our products, please allow an estimated 9-15 days for your order (varies from product to product). Please note, due to the extreme popularity of our products, these are estimates only.
- Why does my order arrive in multiple packages?
If you have an order with multiple items, any item can be shipped from a different international warehouse, whichever is the fastest available. Alternatively, we can ship your items at different times, in different packages, to avoid delaying your order and get you to you as soon as possible! We are proud to offer international shipping services that currently operate in more than 200 countries worldwide. Nothing means more to us than offering our customers great value and service. We will continue to grow to meet the needs of all our customers and deliver a service that exceeds all expectations anywhere in the world.
- How do we ship our packages
Packages from our warehouse in China are shipped via ePacket or DHL, Post NL, UPS, DPD, depending on the weight and size of the product.
- Will I be charged for customs and taxes?
The prices displayed on our site are tax-free in Euro, which means that you may be required to pay taxes and taxes once you receive your order. Import taxes, duties and associated customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and not covered by us. We are not responsible for delays caused by the customs department in your country. For more information about charges, please contact your local customs office. If for any reason you are not satisfied with your purchase, please contact us immediately and if we made a mistake we will rectify it via refund or replacement depending on the situation.